Admin Clerk

Titan Cement Egypt -
Max, Alexandria

Titan Cement Egypt -
Max, AlexandriaPosted 24 days ago

72Applicants for1 open position

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Provide general administrative support to the sales team, including handling phone calls, emails, and correspondence.
Manage and organize sales-related files, documents, and materials.
Enter and maintain accurate customer and order information in the sales database and SAP system.
Update customer records, sales orders, and relevant data as required.
Assist customers with inquiries and order processing.
Handle routine customer service tasks and escalate complex issues to the appropriate personnel.
Maintain regular and professional communication with customers.
Process and track sales orders, ensuring accuracy and timely coordination with logistics, tax, treasury, and finance departments.
Support the sales team in preparing sales status updates, proposals, and reports.
Generate and distribute sales-related documents to customers.
Act as a liaison between the sales team and internal departments to ensure smooth workflow.
Communicate with customers regarding order status, product availability, and other key updates.
Prepare and generate various sales reports and share insights with the sales team.
Collaborate with administrative colleagues to support daily office operations.
Participate in team meetings and contribute to maintaining a positive and productive work environment.

Bachelor’s degree in Commerce is recommended but not mandatory.
Minimum 1 year of experience in accounting tasks or a similar administrative role.
Excellent communication and customer service abilities.
Strong organizational and time management skills with the ability to prioritize and multitask effectively.
High attention to detail and accuracy in handling data.
Proactive and team-oriented approach.
Comfortable managing large volumes of records and working with numbers.
Proficient in Microsoft Office, especially Excel.
Experience with CRM systems or similar customer data tools is a plus.
Good command of the English language.